Your Reliable and professional Logistics Partner

Comprehensive Door-Door Freight Forwarding Solutions’ Provider

Customs Clearing
Sea Freight
Air Freight
Haulage
Warehousing
Door-Door Delivery

We have competent workers sorting and preparing export goods in our warehouse.

How It Works

Our Proven Steps & Process

  1. Customer Inquiry and Logistics Consultation
  • Receive shipment request from the customer.
  • Determine cargo type, dimensions, weight, and value.
  • Identify origin and destination.
  • Recommend the most suitable transport mode (air, sea, road, rail, or multimodal).
  • Provide shipping quotation and estimated transit time.
  1. Booking Confirmation
  • Customer accepts quotation.
  • Shipment booking is created.
  • Collection date and delivery schedule are agreed.
  • Shipping instructions are issued.
  1. Cargo Pickup (Door Pickup)
  • Dispatch truck to the shipper’s warehouse.
  • Verify cargo quantity and condition.
  • Issue pickup receipt.
  • Transport cargo to the warehouse or terminal.
  1. Packaging, Labeling and Inspection
  • Professional export packaging if required.
  • Palletization and shrink wrapping.
  • Dangerous goods inspection (if applicable).
  • Attach shipping labels and barcodes.
  • Photograph cargo for documentation.
  1. Warehouse Receiving
  • Cargo checked into warehouse.
  • Weight and dimensions verified.
  • Inventory recorded.
  • Temporary storage if necessary.
  1. Documentation Preparation

Prepare all shipping documents including:

  • Commercial Invoice
  • Packing List
  • Export Declaration
  • Certificate of Origin
  • Insurance Certificate
  • Bill of Lading (Sea)
  • Air Waybill (Air)
  • Dangerous Goods Declaration (if applicable)
  • Import permits where required.
  1. Export Customs Clearance
  • Submit export declaration.
  • Customs inspection (if selected).
  • Duty or levy processing where applicable.
  • Obtain customs release.
  1. Cargo Consolidation
  • Combine shipments (LCL or consolidation service) if applicable.
  • Container stuffing.
  • Cargo securing and sealing.
  • Container number recorded.
  1. Transport to Port or Airport
  • Truck cargo to:
    • Seaport
    • Airport
    • Rail terminal
  • Gate-in procedures completed.
  1. International Freight Transportation

      Depending on service:

     Air Freight

  • Cargo loaded onto aircraft.
  • Flight departs.
  • Transit through connecting airports if necessary.

      Sea Freight

  • Container loaded onto vessel.
  • Ocean voyage.
  • Transshipment where applicable.
  1. Shipment Tracking
  • Provide tracking number.
  • Monitor shipment milestones.
  • Send customer status updates.
  • Manage delays proactively.
  1. Arrival at Destination Port/Airport
  • Cargo discharged.
  • Terminal handling.
  • Arrival notice issued.

  Documentation submitted to destination agent

  1. Import Customs Clearance
  • File import declaration.
  • Pay import duties and taxes (if applicable).
  • Customs inspection when required.
  • Obtain customs release.
  1. Cargo Deconsolidation
  • Unstuff container.
  • Separate consolidated shipments.
  • Verify cargo condition.
  • Prepare for local distribution.
  1. Last-Mile Transportation
  • Load cargo onto delivery truck.
  • Plan delivery route.
  • Contact consignee to confirm delivery time.
  • Dispatch driver.
  1. Door Delivery
  • Deliver cargo to consignee’s address.
  • Verify shipment condition.
  • Obtain recipient identification.
  • Collect Proof of Delivery (POD), including signature, electronic confirmation, or photo evidence.
  1. Delivery Confirmation
  • Notify shipper that delivery is complete.
  • Send POD documents.
  • Close shipment file.
  • Archive shipping records.
  1. Customer Support and After-Sales Service
  • Handle claims or damages if any.
  • Process insurance claims where applicable.
  • Request customer feedback.
  • Provide recommendations for future shipments.

Our Services

Sea Freight

Air Freight

Customs Clearing

Warehousing

Imports & Exports

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